The Complaints Assessment Committee Process
Upon receipt of the complaint or mandatory report, the Complaints Assessment Committee (CAC) will:
- notify the teacher that a complaint has been received;
- provide the teacher with information about the nature of the complaint; and
- inform the teacher about matters such as the process and the right to make submissions.
If there is not enough information provided with the initial complaint/report the CAC may decide to:
- seek more information from the complainant or person who made the report (the initiator);
- seek a response from the teacher; and
- collate information from other sources.
After consideration of the report/complaint the CAC can decide to do any of the following:
- dismiss the report or complaint;
- take no further action;
- investigate further;
- seek resolution by agreement between parties involved;
- refer the teacher to a competence process;
- refer the teacher to an impairment process;
- apply to the Disciplinary Tribunal for interim suspension of the teacher's practising certificate; and
- refer to/lay a charge with the Disciplinary Tribunal.
When undertaking a further investigation, the CAC may:
- request information from any person;
- engage any suitably qualified person to carry out specific tasks relating to the investigation; and
- meet with the teacher, the initiator, the employer or any other person.